Privacy Policy
Last updated: February 23, 2026
Sooq Live ("we," "our," or "us") operates the sooqlive.com website and the Sooq Live mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our application.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, country, and other details you voluntarily provide when signing up for our waitlist, applying as a seller, or creating an account.
- Usage Data: Information about how you access and use our website and application, including your IP address, browser type, pages visited, and time spent.
- Device Information: Information about your mobile device, including device model, operating system, and unique device identifiers.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Send you updates about our launch, features, and promotions
- Process your seller applications
- Improve and personalize your experience
- Communicate with you, including responding to inquiries
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our platform (e.g., cloud hosting, payment processing, analytics).
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict processing of your data
- Withdraw consent at any time
- Request data portability
To exercise any of these rights, contact us at saad@sooqlive.com.
7. Cookies
We may use cookies and similar tracking technologies to improve your experience. You can control cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at: